✅Due to excessive last minute cancellations- as of 3/1/24 we are implementing a mandatory 24 hour notice for cancellations-
the therapist is out income that can’t be made up when someone cancels last min. So I’m hoping this will offset that loss .
if less than 24 hour notice a $40 extra fee will be charged if client wants to reschedule.
✅If a client is late for a confirmed session- the client must pay for the time originally booked - ( not receiving because they were late) as the therapist set aside the full time for the client
Thank you for understanding. If you have any questions regarding this policy please let me know.
Sincerely,
Cindi Hobbs